Still have a question?

You should receive an email with your tracking number and shipping confirmation once your payment has been confirmed. Use the access link in your shipping confirmation email, or access the site of your carrier directly to fill in the number. If you haven't received your tracking confirmation number, please email us at the info address above.

If three business days have passed since you made your quote request and you haven't received a confirmation email, please fill out our contact form with the email address and details you used to place your order. 

We ship worldwide using an international express courier service. For more detailed information on our shipping rates and policies, please email us at the info address above.

We do not cancel orders without request of our customers. If you haven't received your order, please use the info email address above and include your tracking number and order confirmation number in the heading of your email. Our customer support team will be in touch with you shortly. 

We offer returns and refunds for products that were damaged in transit, or arrived with defects. For our full return and refund policies, please see Return Policy pageor ask us directly using the contact form.